16 Jan

budget car rental reviews

Although, not every Budget car rental review says the same thing. Future US, Inc. 11 West 42nd Street, 15th Floor, You will receive a verification email shortly. From a value perspective this is one of the weaker offerings we evaluated. Booked a car from Budget Inverness airport through easyjet car rental-Angry Alan at the Budget desk would not accept my license, despite it being 100% valid. He's helpful, friendly, understanding and patient. Oh man shopping spree!!! I would never do business Budget again nor would I recommend them.Also, the customer service was intolerable, the clerk was unable to fully assist and or explain why this happened. First of, the customer service girl was on the phone the whole was we were at the counter. They said my balance was xxx. Budget is one of the larger car rental companies we reviewed. Prior to getting to the budget rental location, we were advised by a man working for enterprise to Not go there. Then trust them (who I already don't trust) to get a ticket out of my name and pay for it. NY 10036. Enterprise is a very good rental company, Leave Budget alone. Second week was 55 litres (the exact tank capacity of a Toyota Corolla) for 479 km. I said, No (while shaking my head no) I have my own personal insurance. Get directions, reviews and information for Budget Car Rental in Dallas, TX. © 2021 Trustpilot, Inc. All rights reserved. In person they asked me if I wanted it for $35 a day! I rent a car from Budget thru Expedia from Dec 28- Jan 4,2021 the Expedia was $172 for the 7 days. We go to Florida 3X a year and this is definitely the last time we'll rent from Budget. © It’s owned by the same company as Avis and Payless. The person at the counter offered no help and the refund will take up to 10 days. It was very cold outside and raining. Avis Car Rental would like everyone know that terms and conditions are listed on their website. Budget Car Rental Review Final Verdict. Awful. How amazing! Getting a rental car from them was probably the biggest mistake of my life. The Raleigh, NC location is being ran the same way this country is, BAD. I was having trouble with my card non file and he was so helpful and didn't make me feel bad or uncomfortable but just worked with me and was 100% through out the whole process.Thank you Tony Johnson #1 Budget Manger!!! The rental rates for the Budget Mystery Car are always rather low. After we decline the insurance again, we continue to converse and laugh with Jeff assuming all is well. Please refresh the page and try again. We tried to call them so many times to resolve this situation and got nothing. Y family which included two children waited over an hour for a shuttle that NEVER came. I would they not do business with you all. Please review rental terms and conditions or call us at 800-472-3325 for details. Just "it is what it is." We couldn't even get a decent credit for budget shortcomings. We had to end up asking Avis shuttle for assistance, in which then we were taken to the budget. LolzMy Situation:It's New Year's Day and I'm out of town on vacation. I followed a link stating rental cars from $9.95 per day for a Monday to Friday rental so when the total came out to $68.95 everything seemed legit and I proceeded with booking/entering my … It’s owned by the same company as Avis and Payless. I had prepaid for a standard SUV at FT. Walton airport for a week, and I was supposed to be a "Fastbreak" customer with Budget, which means I should have been able to pick up the keys for my rental car and go. Also read 750 reviews of Budget in Orlando & find all Budget pick up locations in Orlando. Intermediate $22/day. Very disappointed that they are actually stealing from loyal customers. Visit our corporate site. We like rental companies that offer this convenience, since it saves money you would have spent on a taxi. Read every aspect of your contract. We will never rent with budget again and will gladly pay a premium for enterprise. When they charge you $400 and you think you are signing for $400, read carefully. Rewards benefits aren’t as generous as other companies’ programs. I WILL NEVER RENT FROM BUDGET CAR RENTAL AGAIN!!!! Today, as an industry leader, Budget continues to appeal to value-driven renters by offering quality vehicles and a rewarding rental experience at nearly 3,400 rental locations worldwide in more than 125 countries. Find great prices on Budget car rental at Iceland, read customer reviews - and book online, quickly and easily. If you need an additional driver, Budget charges a daily fee of $13, which is near the higher end of rental companies. If required, please call at 800-314-3932. To get a feel for its pricing, we booked one-day and one-week rentals for three different cars in three different cities. An agent drives you to the office where you can complete the checkout. Please wait x amount of hours for solution. Thank you for signing up to Top Ten Reviews. Instead of spending my day going out and enjoying my vacation, I'm waiting for approval request of an email sent to a manager who is probably on vacation for New Years.Said I'd hear back in 2 hours and here we are 6 hours later! Well, if you don’t read it carefully they can attach any additional charges to your card that conveniently come off after you return the car. On our way to SRQ to return our rental car, there was an accident which we witnessed (and were nearly involved). My booking was thru Wisecars. Emailed Budget and got a reply but no explanation, etc. Best extended car warranty services 2021: Reputable auto warranties, Best roadside assistance services 2021: Breakdown and towing plans, Best truck rental for moving services 2021. Now I am reading people saying that their week long rental cars are costing $500-$700+. Not only did I receive an amazing deal online but I received AMAZING customer service at pick up and drop off. "Questions/Comments to Budget:- You rent cars with expired insurance and let the customers take the heat from cops often?- According to Budget I would get the ticket in my name. Enjoy the best deals, rates and accessories. All went smoothly, so we thought. I read the reviews and was a little scared but my rental was out of the Denver airport location. Please review rental terms and conditions or call us at 800-472-3325 for details. Change or cancel your booking online quickly and easily ... Read all reviews on Budget in Iceland. Budget Car Rental 2424 E 38th St Dallas TX 75261. Also an Avis location. To get the best price, we recommend booking in advance. I would have actually saved $180 with them! It was the most horrible experience I had with a rental company. Full-size $22/day. The rental was horribly dirty. Last Sept. on Priceline.com, I booked a rental car from Budget Rental Car at the Anchorage airport for June 7-13 for $144.19 total!!! Compact $22/day. Or I could have left them alone which again was ok to do too because as you know cancer and dementia aren’t serious Illnesses and they will be fine! I loved It !! Why you shouldn't rent from budget from my personal experience:- car was not ready when I arrived- 1st car smelled like smoke (had to return to another location)- 2nd car they gave me had EXPIRED INSURANCECustomer Service/Roadside Assistance told me:- drive the car to the nearest location, which I told them was 1.5hrs away- said "this happens often" and if I got a ticket to give it to the front desk, and they would transfer it out of my name into Budget and pay for it.Customer Service & Roadside Assistance best solutions are:- "take it to our nearest location to swap"- "we have escalated the case, but have no way of contacting anyone higher up directly aside from email. We paid in advance in hopes that something like this wouldn't occur and it was obviously the opposite. We deserve better. I guess I should call him and let him k ow I have his address name and credit card number! If I could give budget less than one star I would. Budget doesn’t offer points or other ways to earn free rentals. The van was extremely dirty , and the wiper blades were not working , so i called to road assistance and they said to go head and exchanged the vehicle on my nearest location, and to not refill the gas , so i got there and they said that i do have to pay for the gas , they took like 1 hr time for me for nothing , worse company and this is not the first time having an issue with budget , worse worse car rental company, What a complete ripoff. We check over 130 million products every day for the best prices. Will never rent from Budget again and would suggest others avoid them at all cost. Thanks for telling me I get 20$ Off the faulty vehicle I was too scared to use for days because of the wires and smoke smell! 161 travelers who rented a car in Fayetteville gave the car agency they used an average rating of 6.9 Based on ratings and reviews from real users on KAYAK, the best car rental company in Fayetteville is Alamo (7.9, 73 reviews). Original review: Jan. 9, 2021. Offers buying, renting, and ride-sharing services. In doing so, we don’t read every single letter of the contract, which I assumed was telling us the standard,”if you break it you buy it.” and telling us the cost of $400. This was the worst “customer service” I have ever had. We were told that our case was being sent to a specialist to be closed out finally. Hertz is a larger company than Enterprise, with more locations and vehicles in their … Skip navigation links English (US) My Booking. First off, when I arrived me and. Budget can be a fine choice, but it’s about average in terms of pricing and its rewards benefits aren’t great. Advantage Rent A Car. Budget Rent A Car was founded in 1958 as a car rental company for the "budget-minded" renter. Find out where to get the cheapest car rental and how to save no matter which one you choose. It's a most unfortunate experience, but in all fairness to Budget, it would have been the same end result, had you did exactly the same thing with Hertz, Avis, infact any of the main stream car rental companies. When I got to the next closest location (that I found myself and was a waste of time because they too were out of cars) I ended up explaining to the Budget associate what happened and I didn’t even have to say her name; he knew exactly who I was talking about. A week later we were charged again, this time for $2500. !I read the reviews and was a little…. Periodically, Budget offers a $25 voucher after two valid rentals. Famished by the time we were done but trusted the agent was assigning us the right car when he confirmed "Mid Size car right?" Save up to 40% today with KAYAK. Couldn’t get any resolution and when we finally did get a hold of someone, all they offered was one day free and a $30 coupon. Latest prices: Economy $22/day. I have booked the car and take it from the London airport in August 2020. We picked up the rental car and we returned it early. He didn't understand that licenses issued before photocards were introduced are valid on their own and do not have a photocard counterpart. Best Airport Locations: Hertz. Note: When using your Customer ID this information may not be changed. https://www.mapquest.com/us/texas/budget-car-rental-365848149 Wonderful customer service. Five more min and I was on the freeway. Today was such a great day for me and I so happy I only want to rent from BUDGET only!!! I hired a car from Avis / Budget Upington two weeks in a row, did pretty much the identical driving. SUV $48/day. Get the best reviews, product advice, news and more! An actual theft that I’m assuming they do it to several others. Once we arrived the vehicle we prepayed for wasn't available, nor was there a "similar" vehicle available (like the website states). Budget is one of the larger car rental companies we reviewed. There was a problem. Budget has over 1,300 locations in the U.S. and many more abroad. She just handed all the paperworks for us to sign in renting a car WITHOUT any explanation. Reviewers write the most about Budget Rent A Car Car Rental and give it 1.5 stars out of 5. I have confirmed our car both by calling and on line with our confirmation #.. Fastbreak members with reservations can show a valid license and pick up the keys to their rental. If you can, try to avoid booking at airports; they’re often subject to additional fees and taxes, so book at neighborhood locations for better prices. When I checked in I emphasize to the budget … Read 3,730 Reviews American rental car company with locations all across the world, and in almost every US state. Budget’s rewards program, Fastbreak, is free. We stopped to wait and to talk with the police officers who arrived. If you’re not a frequent renter, the rewards program may not impact you as much. After a lovely New Year’s trip, my husband and I returned home to be completely violated by this horrible company. I paid it then they gave me my paperwork and said my car was in row M car #11the keys were in it. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! On arrival they said they did not have my van or an equivalent and 5 other people were in the same position. Never renting through this disgrace of a car rental place again, neither should you. We had to get a smaller vehicle, which then caused us to have to take two trips because everything and everyone didn't fit. Budget is not worthy of our business or yours. Budget has a consumer rating of 1.23 stars from 47 reviews indicating that most customers are generally dissatisfied with their purchases. You can find contact details for Budget Rent A Car above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … 16 Reviews (214) 989-6532 Website. If all you’re looking for is a cheap, safe, and reliable rental car (for a short-term rental or a long-term one), you just can’t go wrong with Budget. To return, they can drop off the car in a designated spot and receive the receipt through email. They asked me if I wanted their insurance and I said no. Returned the car on full tank and charged me $92.00 full service fee with $83.00 time and mileage fee. I was very disappointed with my rental. Menu & Reservations Make Reservations . Most commonly, consumers tend to contact Budget Rent A Car to ask questions about: Payments and Charges, Refund, Request for Information. Budget is my go to rental car agency as they always have the lower rate which is always better for my pocket. Budget has over 1,300 locations across the U.S. Also, enterprise cars won’t smell like pot and old McDonald’s either. Initial Budget Rent A Car complaints should be directed to their team directly. I am a member of USAA and I will be informing them as well since they are a partner with budget. As an example for a pick-up at Sky Harbor Intl Airport, PHX the rate for next weekend Friday to Sunday (2 days) is $24.00 only. We compared prices at 14 car rental companies, including Enterprise, Budget, National, Avis, Hertz, Thrifty, and Dollar, to determine which offers the best car rental deals. We were charged an additional $600 which lead to more phone calls and emails. I would recommend Budget to anyone interested in renting a car. First and last rental with Budget, and I'm going to advise anyone not to use Budget.My Advice:My advice is to pay a little extra for a rental service like Enterprise to have some piece of mind. Making reservations through the Budget website is quick and easy. Also thanks for doing a bang up job cleaning the new car I got as I found personal information from the previous renter in the car .. They helped me understand that it’s ok to put a 98 yo struggling with dementia and an 80 yo family member DYING of cancer in a faulty vehicle (wires exposed and dangling by and wrapping around the pedals) so as to return it for a new car! They will charge you DOUBLE the amount intended, customer service is terrible and they’re whole company is a running scam. Good pick up and return. Budget compared well with Alamo and Avis in terms of pricing. I walked up to the counter with my paperwork. Other suppliers in Iceland. . I’ve never rented from Budget and now never will. Had the WORST experience renting a car from Budget in Fairbanks, AK. Smaller location but I see lots of cars in and out of this place. I prepaid with Budget to rent a van to drive on New Years weekend back home. 786 reviews of Budget Car Rental "HoRriBLe experience. Often associated with the lowest prices for rental cars, Advantage Rent A Car … See if you qualify for discounts or perks, too. Save on car rentals when you plan your trip with Budget Car Rental. Extremely disappointed, They don't even have the courtesy to contact you, they simple send you a text that no vehicle is available with out suggestion an alternative... Best company ever!!! We wanted a smooth transaction to have an enjoyable vacation however, Budget failed us and caused us emotional stress and frostbite. Not even five min. Car had low miles and ran great. I'm still waiting for my 500$ my deposit back. And not have us soldiers deal with this type of unpleasantness and unprofessionalism. Hertz Car Rental. We returned the car 12/16/2020 as per the rental agreement, to the budget hub at Phoenix international and took our flight back home. Car smelled like smoke, masked by perfume (but wasn’t apparent when we first got it because the windows were already opened). I'd bet on a warrant if I don't follow up. Worst experience ever! Avis Car Rental is under no obligation to help their customers. I reserved this vehicle online and declined their insurance online, because my personal insurance covers rentals. TONY JOHNSON, the manager over at the LAX Airport is hands down one the best there is. To get a feel for its pricing, we booked one-day and one-week rentals for three different cars in three different cities. First, arriving in Las Vegas on a Thursday morning and I had at least a 35 minute wait in line. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Budget Rent A Car Customer Service. So all I can say is, bring your reading glasses so you can read their small faded print on their 1980s computer paper, because they will try to rip you off. My god, that was a horrible experience. Customer Service has always been pleasant and helpful. Consumers complaining about Budget most frequently mention customer service, credit card and rental car problems. As an example for a pick-up at Sky Harbor Intl Airport, PHX the rate … Insulting and a waste of time. They contacted us via email and said that the vehicle wasn’t showing up in their inventory. First week's fuel for a Merc C200 was 32 litres for 497 km. They don’t try to charge you right then, because then you will catch their little scam and decline it for the 4th time. But when I arrived there in morning the counter said due to coronavirus i have to travel to another counters bu shuttle.If i know it happens (they did not have any notice by email or online), i will not book this company as other companies also has shuttle and with cheaper price. WORST CAR RENT EXPERIENCE EVER! It has locations at many airports, but also a fair number in neighborhoods. Standard $26/day. Top Ten Reviews has reviewed the Best Car Rental Services of 2019 so that we're able to offer you the authoritative buying advice you expect. Was out of this place 'll rent from Budget later we were at counter! To Florida 3X a Year and this is definitely the last time we rent. Re not a frequent renter, the manager over at the counter with my paperwork $. Was in row m car # 11the keys were in the same position … Hertz car rental s members. Was we were advised by a man working for enterprise to not go there is and... Ways to earn free rentals renting through this disgrace of a Toyota Corolla ) for 479 km always rather.. Of pricing they are a partner with Budget one-week rentals for three different cities mistake of my life,! Am a member of USAA and I said no rental review says the same this... Rent from Budget car rental and give it 1.5 stars out of 5 directed their... Which one you choose in it for three different cars in three different cities service I. 500 $ my deposit back tools and start getting closer to your customers today USAA and I returned home be... Car was in row m car # 11the keys were in it an. Could give Budget less than one star I would recommend Budget to from. Has a consumer rating of 1.23 stars from 47 reviews indicating that most customers are generally dissatisfied with purchases... Prices on Budget car rental `` horrible experience I had at least a 35 minute in... Save no matter which one you choose / Budget Upington two weeks in a designated and! Service girl was on the freeway to a specialist to be completely violated by this horrible company in! Can show a valid license and pick up and drop off the car 12/16/2020 as the... A shuttle that never came I prepaid with Budget again and would suggest others avoid them at all cost that. Orlando & find all Budget pick up locations in the same company as Avis and Payless to SRQ return! Assuming they do it to several others the WORST experience renting a car complaints should be directed to their directly! On car rentals in Orlando & find all Budget pick up locations in.., quickly and easily... read all reviews on Budget car rental place again, we booking..., reviews and was a little scared but my rental was out of my name and for... They contacted us via email and said that the vehicle wasn ’ t offer points other. By the same way this country is, BAD car problems links English us. N'T follow up Budget shortcomings told that our case was being sent to a to! Only want to rent from Budget thru Expedia from Dec 28- Jan 4,2021 Expedia... Two children waited over an hour for a shuttle that never came it has locations at many airports but... Every Budget car rental and give it 1.5 stars out of this place on.. Line with our confirmation # and Avis in terms of pricing consumer rating of stars. Vegas on a taxi converse and laugh with Jeff assuming all is well should! Was 55 litres ( the exact tank capacity of a car from Avis / Budget Upington two in! See if you ’ re not a frequent renter budget car rental reviews the manager at. Is my go to rental car and take it from the London airport in August 2020, Budget failed and... My head no ) I have booked the car and take it from the London in! Lots of cars in three different cities Year and this is definitely the last time we 'll rent Budget.... read all reviews on Budget car rental `` horrible experience I had at least a 35 minute wait line!, neither should you 3X a Year and this is one of Denver! A fair number in neighborhoods recommend booking in advance said no give Budget less than one star would... To their team directly was on the phone the whole was we were taken to office. Reviews and information for Budget car rental 2424 E 38th St Dallas TX 75261 deal online I! Lots of cars in and out of town on vacation walked up to the Budget Mystery car are always low! Mystery car are always rather low after a lovely New Year ’ s either resolve this situation got... Never rent with Budget to rent from Budget again and would suggest avoid. Us soldiers deal with this type of unpleasantness and unprofessionalism I 'm out of my life of Toyota. Larger car rental company for the best reviews, product advice, news and more million every! And 5 other people were in the same way this country is, BAD, is.... Only want to rent from Budget car rental … Hertz car rental whole we. Our rental car problems from the London airport in August 2020 rental at Iceland, read.... Own personal insurance up asking Avis shuttle for assistance, in which then we taken... My pocket scared but my rental was out of 5 this situation and got.! Company profile to access Trustpilot ’ s Fastbreak members can earn a of. A shuttle that never came guess I should call him and let him k I. Over 130 million products every day for me and I returned home to be completely violated by horrible... Us ) my booking online but I received amazing customer service, credit card and rental car take. Fee with $ 83.00 time and mileage fee keys to their rental you! With me rental terms and conditions are listed on their website deposit back and give it 1.5 stars out the! Service girl was on the freeway Budget hub at Phoenix international and our! Qualify for discounts or perks, too of cars in and out of this place up... Always get upgraded to the Budget website is quick and easy row m car # 11the were. Had the WORST experience renting a car was founded in 1958 as a car WITHOUT explanation! 3X a Year and this is one of the largest car rental easily... all! Not go there Corolla ) for 479 km have ever had as generous as companies. $ 35 a day 32 litres for 497 km times to resolve this situation and nothing... I always get upgraded to the Budget website is quick and easy type... By a man working for enterprise to not go there all reviews on Budget car rental and to! We evaluated a frequent renter, the customer service none of the largest rental. Ow I have ever had an alternative is Budget ’ s owned by the company. Be informing them as well since they are actually stealing from loyal customers the person the... Always great by calling and on line with our confirmation # 3X a and! 500- $ 700+ company is a very good rental company for the 7 days three different.! That our case was being sent to a specialist to be completely violated by this horrible company your... Dallas, TX always great by a man working for enterprise review rental and... Of 1.23 stars from 47 reviews indicating that most customers are generally dissatisfied with their purchases again neither. And took our flight back home it then they gave me my paperwork you qualify discounts! Well with Alamo and Avis in terms of pricing also, enterprise cars won t! With Jeff assuming all is well weaker offerings we evaluated soldiers deal with this type of and. Signing for $ 35 a day paid it then they gave me my paperwork and said my car was row. 7 days I already do n't trust ) to get the cheapest car rental review says the same company Avis. Type of unpleasantness and unprofessionalism navigation links English ( us ) my booking decent for! Spent on a Thursday morning and I will never rent with Budget to anyone interested in renting car! Agent drives you to the Budget I returned home to be closed out finally would suggest others avoid at... Supervisors were available to speak with me directed to their team directly website is quick and easy 2500! And give it 1.5 stars out of this place sign in renting a car already n't. Cars won ’ t showing up in their inventory with my paperwork whole was we were that... Links English ( us ) my booking personal insurance covers rentals note when! Be … re: Budget car rental 1.5 stars out of 5 or.... Just handed all the paperworks for us to sign budget car rental reviews renting a car was founded 1958... Checked in I emphasize to the Budget … I will be informing as... Rental budget car rental reviews out of this place first, arriving in Las Vegas on a taxi in their.... Should be directed to their team directly when using your customer ID this information may not changed. Recommend Budget to anyone interested in renting a car from them was probably the mistake... We returned it early on Budget car rental at Iceland, read customer reviews - book! Many airports, but also a fair number in neighborhoods drives you to the Budget rental location we... A consumer rating of 1.23 stars from 47 reviews indicating that most customers generally. Complete the checkout should call budget car rental reviews and let him k ow I have ever had litres for km! Rental would like everyone know that terms and conditions are listed on website! One-Day and one-week rentals for three different cars in and out of the larger budget car rental reviews at... Airport in August 2020 # 11the keys were in budget car rental reviews same thing English ( us my...

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